Part-time Visitor Services Associate

The Ronald Reagan Presidential Foundation and Institute

The Ronald Reagan Presidential Foundation and Institute (RRPFI) is the nonprofit organization created by President Reagan himself and specifically charged by him with continuing his legacy and sharing his principles - individual liberty, economic opportunity, global democracy and national pride. The Foundation is a non-partisan organization which sustains the Ronald Reagan Presidential Library and Museum in Simi Valley, CA, the Reagan Center for Public Affairs, the Presidential Learning Center, The Air Force One Pavilion and the award-winning Discovery Center, as well as the Reagan Institute, which carries out the Foundation’s work in Washington, D.C.  The Reagan Library houses over 55 million pages of Gubernatorial, Presidential and personal papers and over 60,000 gifts and artifacts chronicling the lives of Ronald and Nancy Reagan. It also serves as the final resting place of America’s 40th President and his First Lady. www.reaganfoundation.org

Job Description/Candidate Requirements

The Ronald Reagan Presidential Foundation and Institute is hiring part-time Visitor Services Associates to work in the main lobby of the Ronald Reagan Presidential Library to greet visitors, sell tickets, distribute written brochures, sell and promote the audio tour, greet tour buses, and provide information on membership, current exhibits, upcoming events and special programs. Associates will work closely with Membership Ambassadors to support membership sales, and may also book and/or assist with group tours, respond to public telephone inquiries and provide support at the Foundation’s special events.

• Must be 18 years of age.
• Mandatory COVID-19 vaccination policy for all staff.
• Must be reliable, punctual, accountable and professional.
• Must have excellent customer service skills, be courteous, efficient and possess a positive attitude. 
• Must be able to work and support colleagues in a close-knit and group environment.
• Ability and willingness to learn – and stay updated – on the Reagan Library exhibits, Library operations, and Foundation projects and programs.
• Prior retail and customer service experience is desired.
• Basic math and computer skills are required, knowledge of point of sales programs is desired.
• Shifts include closeout of registers, reconciliation of receipts and cash, and preparation of daily sales report.
• Associates must be comfortable with hand held technology as he/she will sell and distribute audio tour equipment to Museum visitors of all ages. 
• Work is performed while standing, sitting or walking with occasional bending, reaching, and the lifting and occasional carrying of printed materials.
• Work is performed in an adequately ventilated and lighted museum admissions public area and/or in an office and administrative support area.
• Part-time position, 15-28 hours per week.
• Weekend days may be required, and some evenings may be scheduled for special events.
• Adhere diligently to COVID-19 related protocols.

 

Work Environment/Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Salary/Benefits/Location

• This is a non-exempt part-time position, approximately 15-28 hours per week, including weekend days and occasional evenings for special events
• Benefits include the opportunity to participate in a retirement program, as well as Paid Time Off (PTO) based on hours accrued per pay period and years of service
• This position will be compensated on a $16.50 per hour basis and will be eligible for sales-based commissions and overtime
• The position will be located at The Ronald Reagan Presidential Foundation and Library, Simi Valley, California

How to Apply

To apply, send resume and thoughtful cover letter via email to vsa@reaganfoundation.org.

The Ronald Reagan Presidential Foundation and Institute is an Equal Opportunity Employer